Bus Management System
Bus Management System
Case Study 1
Case Study 1
ENHANCING USABILITY FOR LOW TECH USERS
ENHANCING USABILITY FOR LOW TECH USERS
SECTOR
SECTOR
TOOLS
TOOLS
timeline
timeline
Traffic Management
Traffic Management
Figma, FigJam, Maze, Adobe Illustrator
Figma, FigJam, Maze, Adobe Illustrator
2 months
2 months
Team
Team
SKILLS
SKILLS
Website UI Redesign, UX Redesign, Research, Interview, Fidelity
Website UI Redesign, UX Redesign, Research, Interview, Fidelity
Alone, entire product design from research to conception, and visualization
Alone, entire product design from research to conception, and visualization
project CHALLENGE
project CHALLENGE
- The government website lacks data tools to track previous site data, so no data collection is possible
- Internal use only, so market research wasn’t possible
- Tight deadlines with only me on the project
- The government website lacks data tools to track previous site data, so no data collection is possible
- Internal use only, so market research wasn’t possible
- Tight deadlines with only me on the project
HOw i overcome
HOw i overcome
- Focused on user interviews and heuristic evaluation to gather insights
- Set a clear project timeline for structured progress
- Maintained regular communication with the project manager and software engineers to ensure feasibility
- Focused on user interviews and heuristic evaluation to gather insights
- Set a clear project timeline for structured progress
- Maintained regular communication with the project manager and software engineers to ensure feasibility
GOALS: SIMPLIFY USABILITY, Optimize data & Functions
GOALS: SIMPLIFY USABILITY, Optimize data & Functions
Improve Data Entry and Navigation
Improve Data Entry and Navigation
Develop a user-friendly interface with robust search capabilities to make data input faster, reduce errors, and help users efficiently locate information
Develop a user-friendly interface with robust search capabilities to make data input faster, reduce errors, and help users efficiently locate information
Create Communication and Role Access
Create Communication and Role Access
Integrate a communication system with role-based access to enhance collaboration and task efficiency
Integrate a communication system with role-based access to enhance collaboration and task efficiency
Enhance Usability for Low-Tech Users
Enhance Usability for Low-Tech Users
Simplify features and design for easier use by non-technical users, improving overall usability and productivity
Simplify features and design for easier use by non-technical users, improving overall usability and productivity
Pain Points: ENTRY, guidance, collaboration
Pain Points: ENTRY, guidance, collaboration
Inefficient Data Entry
Inefficient Data Entry
Manually pdating bus routes is time-consuming and error-prone, leading to inefficiencies
Manually pdating bus routes is time-consuming and error-prone, leading to inefficiencies
Limited User Guidance & Search
Limited User Guidance & Search
Unclear navigation and no search functions make finding information inefficient, reducing user efficiency
Unclear navigation and no search functions make finding information inefficient, reducing user efficiency
No Communication & Roles
No Communication & Roles
No integrated communication tools or role-based access results in inefficiencies and poor task collaboration
No integrated communication tools or role-based access results in inefficiencies and poor task collaboration
discovery
Improving navigation, roles, search & usability
THANK YOU FOR YOUR VISIT
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