openknect

Case Study 2

Revolutionizing Recruitment process

homepage - before

homepage - after

SECTOR

timeline

TOOLS

Government Staffing

2 months

Figma, FigJam, Maze, Illustrator

Team

SKILLS

UX Designer, work closely with a UX leader and two other team members

UX Design, UX Research, Usability Testing

project CHALLENGE

  • I gathered a lot of research through competitive audits, market studies, and user feedback, but it was hard to turn all that information into real design changes
  • Collaborating with diverse UX design colleagues sometimes led to miscommunication and inefficiencies in the design process
  • I completed my work before the high-fidelity designs were finished, so I could only present the mid-fidelity version

HOw i overcome

  • I organized key insights and created MVPs before starting any wireframes
  • I made sure we updated new information regularly and maintained clear communication to keep everyone aligned and make iterations smoother

GOALS: simplify, Communication & Trust

Track. Transparency

Better tracking and transparency between companies and applicants

Simplify. Speed. Ease

Simplify the application flow to make it quicker and easier for candidates to navigate, apply, and reduce frustration

Secure. Trustworthy


Create a secure, efficient, and trustworthy platform that meets candidate and agency expectations

Pain Points: Complexity, Silence & scam

Fragmented Process

Tedious, repetitive applications and disjointed tracking force users to juggle multiple tools and channels

Lack of Communication & Features

Lack of updates, communication, and key features like matching and notifications

Platform Trust

Lack of trust in platforms due to insufficient verification, security, credibility, transparency and reputation