openknect

openknect

Case Study 4

Case Study 4

Revolutionizing Recruitment process

Revolutionizing Recruitment process

SECTOR

Team

Government Staffing

Work closely with a UX leader and two other team members

Work closely with a UX leader and two other team members

timeline

timeline

TOOLS

2 months

2 months

Figma, FigJam, Maze, Miro, Adobe Illustrator, Google Workspace

DESIGN QUESTION

DESIGN QUESTION

How might we design a simple and transparent application experience that builds trust by helping candidates track their progress, apply with ease, and feel confident in the platform?

How might we design a simple and transparent application experience that builds trust by helping candidates track their progress, apply with ease, and feel confident in the platform?

OVERVIEW

OVERVIEW

Methods

Methods

The company aims to build a job posting website that instantly earns user trust—despite being new—while saving time for both applicants and recruiters

The company aims to build a job posting website that instantly earns user trust—despite being new—while saving time for both applicants and recruiters

  • Desk Research
  • Competitive Analysis
  • Heuristic Evaluation
  • Interviews
  • Desk Research
  • Competitive Analysis
  • Heuristic Evaluation
  • Interviews
  • Sketching
  • Lofi Prototyping
  • Midfi Prototyping
  • Usability Testing
  • Design Iteration
  • Sketching
  • Lofi Prototyping
  • Midfi Prototyping
  • Usability Testing
  • Design Iteration
  • Affinity Diagramming
  • Persona
  • User Flow
  • Moodboarding
  • Affinity Diagramming
  • Persona
  • User Flow
  • Moodboarding

Pain Points: Complexity, Silence & scam

Fragmented Process

Tedious, repetitive applications and disjointed tracking force users to juggle multiple tools and channels

Tedious, repetitive applications and disjointed tracking force users to juggle multiple tools and channels

Lack of Communication & Features

Lack of updates, communication, and key features like matching and notifications

Lack of updates, communication, and key features like matching and notifications

Platform Trust

Lack of trust in platforms due to insufficient verification, security, credibility, transparency and reputation

Lack of trust in platforms due to insufficient verification, security, credibility, transparency and reputation

GOALS: simplify, Communication & Trust

GOALS: simplify, Communication & Trust

Track. Transparency

Better tracking and transparency between companies and applicants

Better tracking and transparency between companies and applicants

Simplify. Speed. Ease

Simplify. Speed. Ease

Simplify the application flow to make it quicker and easier for candidates to navigate, apply, and reduce frustration

Simplify the application flow to make it quicker and easier for candidates to navigate, apply, and reduce frustration

Secure. Trustworthy

Secure. Trustworthy

Create a secure, efficient, and trustworthy platform that meets candidate and agency expectations

Create a secure, efficient, and trustworthy platform that meets candidate and agency expectations

DISCOVERY

Desk Research: Job Application Frustration

FLOW 1

THANK YOU FOR YOUR VISIT

Please check out my and        for more.